Substitution Policy
All items featured on this web site represent the types of arrangements we offer and may vary depending upon availability. Substitution may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
In arrangements of assorted flowers, the color shown online will be used if at all possible even if this means substituting other kinds of flowers of equal or greater value.
For one of a kind flower arrangements such as all roses or all lilies we will make every attempt to match the flower type but may substitute with another color.
If the floral container online is not available a similar container will be used.
Plants
For green or flowering plants, similar plants may be substituted of equal or greater value. For one of a kind plants such as orchids we will make every attempt to match the plant type but may substitute with another color.
Upgrades
The differences between deluxe and premium prices are reflected by the quantity of flowers and size of container. Arrangements will be designed as close as possible as pictured.
Delivery Policy
A local delivery price of $12.95 is included in the price of each order for each address in White Plains. A Delivery Fee of $15.95 for areas outside these White Plains.
Orders must be received by 1:00 PM in recipient’s time zone to assure same day delivery. Orders received after that time will be delivered the following day.
We cannot guarantee delivery at specific times of the day but we will do our best to accommodate you.
We are unable to deliver on Sundays. Deliveries requested on this day will be delivered the following business day.
Prefer to speak to us in person? Call us at 1-800-870-9710.